Lately life has been one event after another, none of which seem to be simple decisions.
Steve and I have spent the last month playing in an auction for a home we thought would be perfect for us. It was built in 2008 and has 3500 square feet on two acres of land. I could possibly go on forever on all the things we loved. What we did not realize in this processes is exactly what a short sale entails. We submitted a bid that was higher than anything we had originally thought we could afford. It was even $1000 higher than the asking price plus a few incentives to assure we might get it. One month later we contemplated putting in a 4th offer....this one being OVER $25,000 than our original bid. Talk about a depressing process full of lessons learned.
My sister is essentially days away from having our newest member of the family. I am sooooooooooo excited to snuggle and kiss a child that does not move :). She on the other had has to be even more ready then I am because she is miserable and swearing he is about over cooked. She has had to make the decision to waddle around for 4 extra days in order to have the little one on a more convenient day for our doctor and possible the family since Tuesday just didn't seem to fit into everyone's schedule quite as nicely as Saturday.
Although having a baby and buying/building a house are big life decisions, the hardest life decision seems to be happening to my grandpa. When to let go? This by far will be the hardest decision for anyone who gets that far in life. My grandpa's heart is failing. And it has been a long, long, long road from the start of the process. Nothing can be done, and now it is up to him to decide how long he can/wants to fight. I know better than to say this is a humans decision. God is guiding his life and as scary as it can be, it will only get better. I pray for our family and mostly for my dad and Cindy. As I am sure I could never be as strong as they are.
Williams Family Stories
Friday, September 30, 2011
Technical Question
Upon selling our house and having to leave behind my washer and drier, I remorsefully purchased a brand new Samsung front load washer and dryer in the breakwater blue color of course.....plus pedestals. Here we are one month later, and my dryer is making a constant horrible noise.
I called Samsung to set up some sort of repair under warranty. After three different menu navigations, I speak with a representative who tells me to call back in 30 minutes because their computers are down. Nothing like customer service, right? I gave them 90 minutes (mostly because I forgot) and called back. Imagine that in rural Wyoming, they don't have a service center in our area...Shocking. The representative told me that in 2 to 3 days some service provider would call me to set up a time to look at/fix my dryer. Today, 4 days later, I get a call from a service center in Billings who tells me to call Samsung back to set up a different service provider because they don't travel to Wyoming. Oh my goodness...
This processes has got me thinking. In this case, I am calling someone who lives in some far far land, and hoping they are competent enough to provide someone to fix my dryer in Cowely, Wy. There is no back-up plan for this process because essentially the company is an Internet supplied company. What exactly will Samsung's plan be when they discover there is no one within 1000 mile of Cowley, Wy, who will come and fix my dryer? I doubt very much the president of Samsung will be knocking on my door to assure his product is working in my home because he probably doesn't even know how to operate a dryer.
If we don't keep depending on people and expecting them to build skills, who will be able to fix us when we are broken?
I called Samsung to set up some sort of repair under warranty. After three different menu navigations, I speak with a representative who tells me to call back in 30 minutes because their computers are down. Nothing like customer service, right? I gave them 90 minutes (mostly because I forgot) and called back. Imagine that in rural Wyoming, they don't have a service center in our area...Shocking. The representative told me that in 2 to 3 days some service provider would call me to set up a time to look at/fix my dryer. Today, 4 days later, I get a call from a service center in Billings who tells me to call Samsung back to set up a different service provider because they don't travel to Wyoming. Oh my goodness...
This processes has got me thinking. In this case, I am calling someone who lives in some far far land, and hoping they are competent enough to provide someone to fix my dryer in Cowely, Wy. There is no back-up plan for this process because essentially the company is an Internet supplied company. What exactly will Samsung's plan be when they discover there is no one within 1000 mile of Cowley, Wy, who will come and fix my dryer? I doubt very much the president of Samsung will be knocking on my door to assure his product is working in my home because he probably doesn't even know how to operate a dryer.
If we don't keep depending on people and expecting them to build skills, who will be able to fix us when we are broken?
Tuesday, August 30, 2011
Here we go...
This past two months had been so crazy for us, I have yet to see the light at the end of the tunnel. To catch you up to speed, we have:
1. Sold our house
2. Moved to Cowley, WY for a rental
3. Parker started kindergarten
4. Bought floor plans to build our second house
5. Made lots of visits to my ill Grandpa at home and in the hospital
Writing it all down makes it seem less stressful, but if you add two full time jobs and two children to the mix....Oy Vey.
My apologies and sincere appreciation to my wonderful family (Mom, Nikki, Dad, etc.) for not only helping keep me afloat, but for putting up with the storm I have also caused in their lives.
Never a dull day with the Williams Family
1. Sold our house
2. Moved to Cowley, WY for a rental
3. Parker started kindergarten
4. Bought floor plans to build our second house
5. Made lots of visits to my ill Grandpa at home and in the hospital
Writing it all down makes it seem less stressful, but if you add two full time jobs and two children to the mix....Oy Vey.
My apologies and sincere appreciation to my wonderful family (Mom, Nikki, Dad, etc.) for not only helping keep me afloat, but for putting up with the storm I have also caused in their lives.
Never a dull day with the Williams Family
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